Who are we

Our website address is: https://riott.dk.

DEDA Group IVS
No. Onsildvej 26
9500 Hobro
Denmark
CVR: 35646736
Tel: 25 94 39 64
E-mail: kundeservice@riott.dk

Data controller for Riott.dk: Daniel Jørgensen

What personal data we collect and why we collect it

Riott.dk collects and stores your personal information when you purchase from us or when you sign up for our newsletter. It is your name, address and email address that will be registered. We store this information in order to be able to process your order in the easiest way possible, and so that you can avoid having to enter your address information by repeating orders.

At Riott.dk Our statistics can collect information on which areas are visited. This data is not collected for the individual user. We do not disclose information to third parties (e.g., we use Google Analytics as tools). On the other hand, we use data on all of our users ' navigation to understand how our people, as a unified group, use Riott.dk and try to make the website better.

We gather information about what our users can best enjoy of products. This information is used to improve the Web site. We may use information about your purchases to send you good deals if you have signed up for our newsletter. We will not sell or otherwise disclose information about the data we collect about you.

Our live chat collects your name and email in order for us to be able to communicate with you even if we fail to respond to your message before leaving our website again.

Cookies

In addition to the information you enter in connection with purchases, newsletter signup and other services, the website uses cookies. Cookies are digital information packages that the home page stores on your hard drive. The cookie does not identify the individual user, but the user's terminal equipment e.g. PC, mobile phone, etc. A cookie is not a program and does not contain viruses.

Cookies are used to use the website's service, e.g. by using the page's shopping cart, or by abonnementservices, where the system remembers your email address when you, as a subscriber, wish to change your subscription. The use of cookies does not compromise your security by using the website.

This website uses cookies that usually expire after each session, i.e. when you close your browser (so-called session cookies).

In addition, cookies set with an expiration time are used and stored on your hard disk during that time (so-called persistent cookies).

The following cookies are used on the website:

  • Google Analytics Cookie (anonymous statistics of clicks on the website)
  • Riott Cookie (contents of shopping cart)
  • PartnerAds Cookie (used to measure the results of marketing)
  • Ecomstack (used to market the company and measure the result)
  • Facebook Pixel (used to target marketing and measurement results)
  • Two (used to improve customer service where we can see which pages you visit and get in touch with you live.)

Cookies are stored for a maximum of 360 days, then they are automatically deleted.

If you don't want the website to identify your PC, mobile etc. Using cookies, you can disable the use of cookies in your browser. Please note, however, that this makes it impossible to make a purchase on the website and makes it almost impossible to use the Internet.

For each visit to the website – regardless of the presence of a cookie – the website records the user's type of browser, the operating system, the host (host) and the URLs of the pages to which access is sought. This data is used in a comprehensive and anonymous chart for statistical analysis on the general use of the website.

If you have an account and you log into this site, we will set up a temporary cookie to determine if your browser accpeterer cookies. This cookie does not contain any personal data and is removed when you close the browser.

When you log in, we will set up a set of cookies and save your logininformation and your choice of screen display. Login cookies last for two days, and the screen selection cookies last for one year. If you select "Remember Me", your login will hold for two weeks. If you sign out of your account, the login cookies will disappear.

You can read more about the cookies we specifically use here.

Analytics

This website uses Google (Universal) Analytics, a Web analytics service under Google Inc. (www.google.dk). Google (Universal) Analytics uses methods that allow an analysis of your use of the website, such as so-called "cookies", text files that are stored on your computer. The generated information about your use of this website is usually transferred to a Google server in the United States and stored there.

You may prevent the registration of the information generated by this cookie and refer to your use of the website (including Your IP address) to Google as well as the processing of this information by Google, by downloading and installing the available browser plugin via the following link: http://tools.google.com/dlpage/gaoptout?hl=dk.

Alternatively, to this browser plugin you can click on this link to prevent the registration with Google Analytics in the future on this website. This will insert an opt-out cookie on your device. If you delete your cookies, click the link again.

Who we share your data with

We do not share any data other than your name, address, telephone number, and email that is necessary to share with our freight connection to get your packages forwarded. The company we share this information with is called Pakkelabels.dk and you find their privacy policy here: https://www.pakkelabels.dk/sikkerhed-old__trashed/privatlivspolitik/

An exception here is the data to be provided by law.

How long we store your data

For users who sign up on our website (if any), we store the personal information they provide to their user profile. All users can view, edit, or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information.

You can at any time ask to be removed from mailing lists, or completely to be removed from Riott. DK's databases. Simply send an email or contact us in any other way. If we do not hear anything from you, your personal data will be deleted after 5 years.

What rights do you have over your data

If you have placed an order for riott.dk, you can request an exported file containing the personal data we have on you, including any data you have provided to us. You can also request that we delete any personal data we have about you. This does not include any data that we are required to retain for administrative, legal or security reasons.

How we protect your data

We have made various efforts to secure your information. Your personal information is on secure networks and can only be read by employee. We will never see your kredikortoplysninger as all transactions are done through Quickpay.
In order to prevent intruders from accessing your information, we have a cooperation with the security company Wordfence to avoid hacker attacks.

Your approval

By using Riott. DK's website, you allow us to collect information as described on this page. Should we later change our information policy, it will be written on this page.