To do this:
You decide for yourself where you want to buy a label and who you are going to send with, it just needs to be sent with delivery, to our address:
No. Onsildvej 26
We have our own return portal where you can buy and print a return label for 49kr.
Our address is already filled in, you only need to fill in your own information.
Remember: to enclose a note where you type your order number and whether it should be exchanged for another item, the other size or the money must return.
So we know what to do with your package when we receive it.
INFORMATION about returns policy:
If you wish to make use of your right of withdrawal, we must be reminded of this within 14 days of receipt of the goods.
You will then have another 14 days to ship the item to us.
If we receive your package without agreement and more than 14 days have elapsed, we will send it back to you automatically.
If the item is not used, we will return the full amount.
If the item has been used, the value is then the amount we return to you will be determined by the condition and new value of the item.
It may take up to 10 business days from the receipt of the package until your funds have been returned.
The return freight is not covered by the Riott.dk and the return item must be shipped with delivery. If it is sent to a parcel shop or box it is not picked up and will be returned to the sender.